Why is my water bill so high?

An unusually high water bill is most often caused by a leak or change in water use. Some common causes of high water bills include:

  • A leaking toilet, or a toilet that continues to run after being flushed (see additional information below)
  • A dripping faucet; faucet drip can waste 20 gallons of water a day or more
  • Filling or topping off a swimming pool or hot tub
  • Watering the lawn, new grass, or trees; also check for open hose spigots
  • Humidifiers attached to the furnace that is improperly adjusted or not working correctly
  • Kids home for summer vacations or school holidays; guests
  • Water‐cooled air conditioners
  • A broken water pipe or obvious leak; check the pipes in the basement or crawlspace; the water heater could also be leaking
  • Water softener problems - cycles continuously
  • Running the water to avoid freezing water pipes during cold weather

Learning how to save water at home is very important because a typical family of four uses 40‐50 gallons of water per person per day or 160-200 gallons for one day. The largest water users are the toilets, clothes washers, and showers, accounting for about two‐thirds of the water used in an average household. Toilets use up to 27% of the household water supply while clothes washers use 20.9% and showers account for 17.3%. Faucets account for about 15.3% and leaks account for 13.8% of a family's water use. Dishwashers, baths, and other things account for the remaining water use. Typically, water consumption is higher during the summer due to the watering of lawns, pools, and gardening.

Show All Answers

1. Can a payment plan be worked out if I had a leak?
2. Can I pay my utility bill by credit card?
3. How can I tell if I have a leak?
4. How can I tell if my toilet has a silent leak?
5. How can the meter reader read my meter if there is so much dirt on it?
6. I am moving, how do I disconnect my water services?
7. May I change my billing due date?
8. What can I do if my water service is turned off for nonpayment?
9. Why do the billing periods have more days in some months and less in others?
10. Why is my water bill so high?